Terms of Service

The Foundable service (the "Service") is operated by Autono Labs, Inc., a Delaware corporation ("Autono Labs," "we," "us," "our"). "Foundable" is the brand name of the Service.

By creating a Foundable account, logging in, or otherwise using the Service, you agree to these Terms of Service ("Terms") and to our Privacy Policy, Acceptable Use Policy, Cookie Notice. If you are using the Service on behalf of a company, organization, or other legal entity, you represent that you are authorized to bind that entity, and "you" refers to that entity.

If you do not agree to these Terms, do not use the Service.

Foundable is an AI-powered operations platform. When you use it:

• You chat with an AI agent ("Ted") that coordinates tasks on your behalf.
• Claude models from Anthropic power Ted's primary conversational and build reasoning. Purpose-specific providers support embeddings, extraction, transcription, reranking, and media generation as disclosed in the AI Disclosure and provider registry.
• Ted can call third-party services you connect (e.g. Linear, Notion, Slack, HubSpot) using credentials you provide.
• You retain ownership of the content you create, upload, or generate. We retain ownership of the Service itself.

See our AI Disclosure for more on how the AI components work and their limits.

You are responsible for activity under your account and for keeping your credentials (password, magic-link emails, OAuth tokens) secure. You must:

• Provide accurate, current information at sign-up and keep it updated.
• Not share your account with other people. For team use, invite each teammate as a separate user.
• Notify us promptly at security@autono.sh if you suspect your account or any connected integration has been compromised.
• Be at least 16 years old (or the minimum age required by applicable law in your jurisdiction).

You agree to use the Service in accordance with our Acceptable Use Policy, which is incorporated by reference into these Terms. The Acceptable Use Policy describes uses that are prohibited, including (without limitation) generating illegal or harmful content, attempting to disrupt the Service, using the Service for prohibited determinations, using high-impact AI without required qualified review and disclosure, and violating the pass-through policies of an applicable AI or connected-service provider.

We may suspend or terminate accounts that violate the Acceptable Use Policy, with or without notice depending on severity.

When you connect a third-party service (each, an "Integration"), you authorize Foundable to access and act in that service using credentials you provide (typically OAuth tokens or API keys). The terms and privacy policies of each Integration apply in addition to these Terms. We are not responsible for Integrations themselves; they are operated by independent third parties.

You are responsible for any actions Foundable performs in an Integration on your behalf (creating issues, sending messages, modifying records, and so on). You can revoke any Integration at any time from Settings > Integrations.

You retain all rights in the data, files, prompts, and other content you submit to the Service ("Customer Content").

You grant Foundable a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and process Customer Content solely as needed to provide and improve the Service for you. This license includes sending Customer Content to the service providers identified in our provider registry and to third-party Integrations you have connected. Foundable does not train its own foundation models on Customer Content. Provider-side model-improvement terms differ and are disclosed in the AI Disclosure and provider registry. We do not sell Customer Content. We do not share it with advertisers unless you explicitly use Foundable Ads or another Integration to send approved campaign materials or conversion metadata to an advertising provider.

You represent that you own or have all necessary rights to submit Customer Content and that doing so does not violate any law or third-party right.

The Service uses large language models to generate output ("Output"). Output is probabilistic, may be incorrect, outdated, biased, or inappropriate for your use case, and may resemble or duplicate content generated for other users (because models can produce similar outputs from similar prompts).

You are responsible for evaluating Output before relying on it, particularly for any consequential decision. The Service does not provide legal, medical, financial, or other professional advice. See our AI Disclosure for more.

Some features of the Service are free; others require a paid subscription. If you subscribe to a paid plan, fees, billing cycles, the entity charging you, taxes, and refund terms will be presented at checkout. Unless stated otherwise:

• Subscriptions auto-renew until canceled.
• Paid-plan trials do not include Ads, domain registration or renewal, or setting up app data, logins, or file storage. These features become available after the first successful plan payment and remain available while the paid plan is active.
• We will provide clear advance notice before a changed renewal price takes effect. Where California law applies, notice of a fee change will be sent 7 to 30 days before the change. If applicable law requires new consent, the changed price will not apply until that consent is obtained.
• Fees are non-refundable except where required by law or expressly stated otherwise at checkout.
• The applicable merchant of record calculates and collects transaction taxes shown at checkout. You remain responsible for taxes the law requires you to report or pay that are not collected at checkout, and for third-party charges such as mobile-carrier or bank fees.
• Past-due accounts may be downgraded, suspended, or terminated.

Who sells and charges. Autono Labs is the seller and provider of Foundable in every country. For a direct purchase, Autono Labs is also the merchant of record and Stripe processes the payment for us. For an eligible purchase whose Checkout or receipt says "Sold through Link," Sold through Link, LLC, a Stripe affiliate, acts as merchant of record and our limited agent to charge and collect the amounts you owe. Sold through Link is not the seller or provider of Foundable. By completing a Sold through Link subscription Checkout, you authorize Sold through Link to collect the disclosed recurring subscription charges on our behalf until cancellation.

A Sold through Link receipt identifies that billing arrangement, and the charge may appear on your statement as LINK.COM* FOUNDABLE or a similar descriptor. Link provides transaction support and order management for those purchases. Autono Labs remains responsible for the Service, product support, and these Terms.

Currency and eligibility. Our public plan price is set in U.S. dollars. For an eligible international purchase, Checkout may use Stripe Adaptive Pricing to present and charge an equivalent amount in a supported local currency. Checkout shows the currency, converted amount, exchange rate information, and applicable tax before you confirm. For a cross-border subscription paid in local currency, later recurring amounts may vary as exchange rates change even when the underlying U.S.-dollar plan price has not changed. The selected local currency ordinarily remains in place until cancellation. Paid availability depends on the purchaser's country, product eligibility, sanctions screening, and the payment methods available at Checkout; we do not promise paid availability in every country.

Under applicable automatic-renewal laws, including the Restore Online Shoppers' Confidence Act, the Federal Trade Commission Act, and state automatic-renewal statutes, we present material renewal terms clearly before collecting billing information, obtain express affirmative consent, provide a retainable purchase acknowledgement, preserve consent records for the required period, and provide a simple online cancellation method.

Refunds, billing disputes, and chargebacks are governed by our Refund & Dispute Policy, which is incorporated by reference into these Terms. For a Sold through Link purchase, the applicable Link refund policy also applies and controls to the extent it gives you a less restrictive or otherwise stronger refund right. Sold through Link may decline, cancel, or refund a managed transaction as its terms, risk controls, or applicable law permit.

Foundable credits. Credits are contractual service units intended for eligible work in Foundable. They cannot be transferred between customers, used outside Foundable, or redeemed for cash through the Service. This contract describes how credits function in the product; it does not by itself determine how a regulator or court may characterize a particular credit program, and non-waivable law controls. Credit costs are shown before an authorized credit-funded purchase. Monthly-plan credits are added each month at the recurring allowance shown at Checkout. Before each new monthly grant, unused monthly-plan credits up to one month's allowance carry forward and any amount above that expires. Annual-plan credits are delivered in twelve monthly tranches at the selected allowance, not upfront. They remain available through the paid plan year and for 30 days after it ends. Foundable no longer offers new general-purpose credit packs. Credits from a pack already purchased remain governed by the original Checkout terms, are tracked separately, and do not expire while the account remains open. We may reverse credits created or spent through error, fraud, chargeback, or refund. Non-waivable statutory rights control.

Features labeled "preview," "experimental," or similar are provided as-is, may be changed or removed without notice, and may produce unexpected results. Production-grade SLAs do not apply to preview features.

The Service, including software, documentation, design, logos, and the "Foundable" and "Ted" brand marks, is owned by Autono Labs and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. No other rights are granted.

You may not: (a) reverse-engineer, decompile, or disassemble the Service; (b) use it to build a competing AI product or to train a competing model; (c) remove or alter any proprietary notices; (d) resell or sublicense access without a written reseller agreement.

Feedback you give us about the Service is non-confidential. We may use it without obligation to you.

We respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act. See our DMCA Policy for the procedure and contact information for our designated agent.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOUNDABLE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT OUTPUT WILL BE ACCURATE OR RELIABLE, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS.

Some jurisdictions do not allow the exclusion of certain warranties, so portions of this section may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOUNDABLE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

The limitations in this section apply to all claims, whether based in contract, tort, strict liability, or any other theory. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so portions of this section may not apply to you.

14.1 By you. You will defend, indemnify, and hold harmless Foundable and its affiliates from and against any third-party claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of: (a) your use of the Service in violation of these Terms or applicable law; (b) your Customer Content; (c) actions Foundable takes in third-party Integrations on your instruction. We will notify you promptly of any such claim and give you control of its defense (subject to our reasonable approval of counsel and any settlement that requires admission by us).

14.2 By us. Subject to Section 13, we will defend you against any third-party claim alleging that the Service, as provided by us and used in accordance with these Terms, infringes that third party's patent, copyright, trademark, or trade-secret rights, and we will pay amounts a court finally awards against you (or that we agree to in settlement) for such a claim. This obligation does not apply to claims arising from: (a) Customer Content; (b) Output you knew or should have known was infringing; (c) your use of the Service in combination with products, data, or services we did not provide, where the claim would have been avoided absent the combination; (d) modifications to the Service made by anyone other than us; (e) your use after we notified you to stop, or after we made a non-infringing alternative available; or (f) your specific instructions to Foundable or its workers. If the Service becomes, or in our reasonable opinion is likely to become, the subject of an infringement claim, we may at our option (i) procure the right to continue providing it, (ii) modify it to be non-infringing while preserving substantially equivalent functionality, or (iii) terminate the affected portion of the Service and refund any pre-paid fees for the unused remainder of the term. This Section 14.2 states our entire liability and your exclusive remedy for any third-party intellectual property claim related to the Service.

14.3 Procedure. The party seeking indemnification must (a) promptly notify the indemnifying party in writing of the claim, (b) give the indemnifying party sole control of the defense and settlement (provided that no settlement requires admission, payment, or other obligation of the indemnified party without that party's consent, not to be unreasonably withheld), and (c) reasonably cooperate, at the indemnifying party's expense.

You may stop using the Service at any time and may delete your account from Account > Data & privacy > Delete account.

We may suspend or terminate your access to the Service if you breach these Terms, create legal or security risk for us, or if continuing the relationship is no longer commercially reasonable. We will give reasonable notice where practical, though for material breaches (e.g. ongoing fraud, harm to other users) we may act immediately.

On termination, your right to use the Service ends. We will delete or anonymize your personal data per our Privacy Policy. Sections that by their nature should survive termination (including IP, disclaimers, liability, indemnification, governing law) survive.

We may update these Terms from time to time. We will update the date at the top. For material changes that affect existing customers, we will give reasonable advance notice by email and/or a prominent in-product notice, plus any additional notice required by law. Subscription fee changes follow Section 8's 7-to-30-day notice where applicable. Continued use of the Service after the effective date is acceptance of the updated Terms. If you do not accept the change, you must stop using the Service.

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in New Castle County, Delaware, and you consent to personal jurisdiction there. Each party waives any objection to venue in those courts.

Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction for actual or threatened infringement, misappropriation, or violation of intellectual property or confidentiality rights.

Nothing in this section deprives a consumer of non-waivable rights under the law of the consumer's state or country.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

Neither party will be liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or telecommunications failures, denial-of-service attacks, and outages of upstream cloud, model, or hosting providers. The affected party will use reasonable efforts to resume performance and will notify the other party of the cause and expected duration. If the event continues for more than 30 consecutive days, either party may terminate the affected portion of the Service for convenience.

You may not use the Service if you are located in, or are a national or resident of, any country or region subject to comprehensive U.S. sanctions (currently including Cuba, Iran, North Korea, Syria, and the Russia-occupied regions of Ukraine), or if you are listed on any U.S. government list of restricted parties (including OFAC's SDN List). You agree not to use the Service in violation of U.S. or applicable export control laws.

If you are a U.S. federal, state, or local government entity, the Service is provided as a "commercial item" and your rights are limited to those described in these Terms. Use by other government entities is subject to local equivalents.

These Terms (with the policies they incorporate) are the entire agreement between you and Foundable regarding the Service and supersede prior agreements on the subject. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to Foundable must be sent to legal@autono.sh. Notices to you may be given via email, in-product message, or posting to our website.

We may agree to a separate written agreement (e.g. a Master Services Agreement or Order Form) with enterprise customers. Where that agreement conflicts with these Terms, the separate agreement controls for that customer.

Autono Labs, Inc. (operator of Foundable)
131 Continental Drive, Suite 305
Newark, DE 19713, USA
legal@autono.sh